We have unfortunately experienced many occasions where either through lack of planning, or lack of knowledge and enthusiasm on the part of the interviewer, an excellent candidate has turned down an opportunity which on the face of it should have been a great match for both parties.
It is not only the candidate who has to prepare their questions and answers for an interview. As the potential employer, not only do you have to make sure you ask the right questions to identify whether a candidate is suited to your vacancy, but you also have to portray your organisation in an attractive and professional manner.
Therefore, not only is planning the structure and content of the interview essential, but so is the performance of the interviewer! You must think about why you enjoy your job, be able to describe with authority not only what the company does but how it compares to the competition, be able to explain what the culture of the business is and be able to explain why it is such a great place to work. – In other words, you have to do some selling in the interview as well!
We would be delighted to assist in your interview preparation in any way that we can, either by discussing what you want to get out of the interview beforehand, or attending the interviews with you to assist in any way that is appropriate and helpful. Some people are experienced and confident interviewers, some are not and part of our service is to make the process as effective and pleasant for you as possible!
Please do contact us to find out more about how we can help you conduct better interviews, but as a starting point we have listed below a range of questions you may like to consider, from the basic traditional type to the more searching competency based.
• Why do you think you want to work for our company?
• What do you know about our company?
• What qualifications and qualities do you have that make you feel you are suitable for this role/company?
• How do you feel you will be able to make an effective contribution here?
• What do you think determines a person’s progress in a good company?
• What position in our company do you see yourself working towards?
• Where do you see yourself in 5 years?
• Why do you wish to leave your current employer?
• Give examples of how you have helped increase profit and/or saved your previous employers money.
• What have you done that demonstrates initiative and leadership qualities?
• Can you get references from your previous employers?
• What roles have you enjoyed the most, the least and why?
• How do you spend your spare time? Any hobbies and sports?
• Do you have any questions you would like to ask me?
Competency based Interviews
Competency based (or behavioural) interviews are based on the premise that past behaviour is the best predictor of future behaviour. Interviewers seek to obtain information about candidates past behaviour in certain situations. Competency based interviews are structured, with questions that relate directly to the essential criteria and competencies required for the post. Research into recruitment and selection methodology suggests that structured, competency based interviews can be one of the most reliable and accurate forms of assessment. A good recruitment and selection interview should assess candidates against each essential criteria or competency, asking questions about:
• Past behaviours and performance
• Learning from past behaviours
• Future adaptability to new post
• Knowledge and understanding of issues in relation to the post
What should the interview focus on?
Most interviews focus on six key areas; leadership, teamwork, conflict, motivation, creativity and technical skills related to the job spec. You should focus on those competencies which are most important for the particular role. Also consider whether there are other essential criteria such as an in-depth knowledge of a particular area or experience of working in a similar role/industry previously.
How do I ask competency based questions?
Competency based interview questions are slightly different to the style you may be used to. They will tend to focus on past situations and the candidate’s behaviour in those situations. Questions should start with:
“Please give me an example of when..” or “Please describe an occasion..” etc.
Example Questions include:
• Why are you a good leader?
• What type of leadership style do you adopt?
• How would those you have led describe you?
• Explain a mistake you have made in delegating – what were the consequences?
• In what instance would you delegate a task?
• What are the advantages of delegating?
Conflict & Pressure
• Give an example of an instance when you have had an argument with someone at work? What was the outcome?
• How do you react if your boss asks you to do something which conflicts with your own deadlines?
• Do you prefer to work alone or in a group?
• When you joined your last company, how did you get on with your co-workers?
Staff Motivation and Development
• What makes a good manager?
• How do you motivate staff?
• What are the three most important events in your career to date?
• What are your standards of success in your job?
• What is the toughest decision you have had to make while at your present company? Tell me about it. What alternatives did you consider?
• What has been the effect of your decisions on others and what was the wider impact?
What should the interviewer be looking for in the candidate’s answers?
Examples and detail! – You should be looking for specific examples describing exactly how the candidate behaved in certain situations, not what the team’s role as a whole was, or what they would do in a hypothetical situation. The candidate should use relevant examples from their current job, a previous role or a situation outside of work altogether. You should ask them to discuss the example in some detail. If you feel they have not given enough detail then follow with some probing questions to clarify any particular point. You should be concentrating on the outcome of the situation, whether there was anything the candidate learned from the experience and how would they react to the same scenario in the future.