This high profile Business Services organisation is looking to appoint a permanent HR Advisor to work from their Leeds office working in a centralised HR Shared Service Centre.
You will be providing 1st line HR support, taking calls from Customers all around the UK, answering questions and giving advice on ER issues.
This is an exciting career opportunity for a solid technically sound HR Advisor who loves ER and wants a stable, varied role. If you are professional, articulate, highly organised with strong attention to detail and possess the ability to work methodically and calmly when dealing with sensitive people issues then we would be keen to hear from you.
This a new permanent position paying £25,000 - £30,000 (depending on experience) + benefits.
Escalating complex, risky or sensitive cases to HR Operations Partners, who sit within the client areas, where appropriate
Proactively responding to queries from managers within a shared HR inbox
Capturing and tracking all advice and key information on our in-house case management system to ensure we provide accurate MI reporting to our clients
Analysing case management, and other business, MI (i.e. attrition levels), to identify trends, enabling the HR Operations team and business areas to develop effective action plans
Managing all occupational health referrals, tracking spend and working with the business on implementing any reasonable workplace adjustments.
Maintaining a reasonable adjustment tracker to ensure these are implemented in a timely manner
Raising awareness of the importance of undertaking maternity, DSE, stress and other risk assessments.
Supporting the business in managing mental health issues and creating a healthy work environment
Providing coaching and training to managers in all aspects of our people policies and procedures
Supporting the HR Operations Partners with ad hoc projects such as redundancy/ restructures, change management and TUPE
Advanced Word and Excel
Sound knowledge of employment legislation
Experience of employment tribunal claims and settlement agreements