HR Advisor – Leeds (homebased)
This Business Services organisation is looking to recruit an HR Advisor to answer Employee Relations queries over the phone.
Reporting to the HR Manager, you will be part of an experienced Customer Management team providing support to Line Managers across the UK.
Permanent role paying £25,000 - £30,000 dependent on experience
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
This role currently homebased, once the offices are fully open then you will be required to travel to the Leeds office 1 or 2 days / week
Please note - if successfully selected as a Candidate of interest then you will be asked to complete a short application, and all interviews, assessments and background checks will continue to take place online.
Providing pragmatic and commercial advice and guidance, predominantly by telephone, across the full spectrum of ER issues including; discipline, grievance, capability/performance management and absence
Escalating very complex, high risk or sensitive cases to HR Operations Partners, who sit within the client areas
Proactively responding to queries from managers within a shared HR inbox
Capturing and tracking all advice and key information on our in-house case management system to ensure we provide accurate MI reporting to our clients
Analysing case management, and other business, MI (i.e. attrition levels), to identify trends, enabling the HR Operations team and business areas to develop effective action plans
The successful applicant will be an experienced HR Advisor to work as part of our HR Advisory team, liaising and ensuring best practice to resolve Employee Relations issues and interacting with Line Managers across the UK to support /coach and guide where needed.
Demonstrable HR experience, including exposure to ER issues
Experience of advising line managers on ER issues
Preferably a CIPD (level 3) qualification, or working towards
Knowledge of Microsoft Word, Excel or equivalent
Experience in the application of company HR policy and procedures
Sound knowledge of employment legislation