Laboratory Support Officer

December 24, 2020
London, United Kingdom
Job Type
Onyx Reference
£21,000 - £23,000
Work Hours
Permanent, Full-time Weekly Hours - 37.5
Education Requirements
Minimum GCSE standard


This leading pharmaceutical services company is looking to fill the position of Manual Laboratory Support Officer based in the Head Office in Central London.

Reporting to the Laboratory Support Team Leader you will be responsible for assisting and support the team in the provision of a managed service that will ensure efficient and effective use of laboratory facilities. This is a highly physical role that requires the incumbent to be on their feet for long periods of time, so you must be physically strong and fit able to cope with the physical demands of this role.

This is a permanent role paying £21,000 - £23,000 depending on experience.


Being the first response for any equipment maintenance to include logging faults, repairing minor faults with telephone support, arranging for spare parts when needed, following up with the manufacturers to ensure optimum performance
Equipment: Cyclical maintenance - ensuring programs are adhered to, informing teams if maintenance visits and anticipated equipment downtime
Equipment Calibration - logging issues, liaising with support, updating logs of calibration activity
Stock and Procurement - agreeing and publishing minimum stock levels to determine when stock is low and needs reordering, physically counting and checking stock, logging deliveries and checking units on system
Sample Logistics - assisting with the transport of samplers to destinations internally when required and liaisng re samples between departments
Supporting other Facilities
GP Supplies - assisting sites with order management and supply distribution

Experience Requirements

The successful candidate will ideally have a IBMS-accredited Biological Sciences degree or equivalent qualification in pathology disciplines as well as some theoretical and practical knowledge in all disciplines of pathology relevant to its multidisciplinary nature. Previous experience in a relevant laboratory, and proficiency in techniques appropriate to the discipline are essential including experience of working to a Laboratory Quality Management System.


You must be highly detail-minded with excellent organisational skills. The ability to prioritise and remain calm when working under pressure is important. The ideal applicant will be well presented, professional and demonstrate a customer focused attitude. Strong communication skills and the ability to build strong relationships with team members and Managers is key. If you have good initiative, are flexible in your approach and have a keen interest in this field then this could be the career opportunity for you.

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